The Engagement Team Manager is accountable for leading, managing and holding accountable the members of the engagement team, ensuring that the services needed for the client are executed timely. S/he shall be responsible in maintaining good client relationships as the main contact person for clients assigned to him/her. S/he shall be servicing multiple clients at the same time. S/he will also need to supervise and guide younger members of the team.
Engagement Team Assistant Manager
The Engagement Team Assistant Manager is accountable in executing the processes in order to deliver the services to the clients. S/he shall work with various teams, servicing multiple clients at the same time. S/he may need to supervise and guide junior members of the team depending on the engagement.